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Contents of the report:
Company Profile
Strategic Report
Chairman`s Statement
Chief Executive Officer`s Statement
Market Overview
Strategy Overview
Business Model
Business Overview
Operating Results
Route Network
Aircraft Fleet
Sales and Distribution
Aircraft Maintenance and Repair Stations
Flight Safety and Aviation Security
Customer Service and Brand Management
Information Technology and Innovation
Procurement
Corporate Social Responsibility
HR Policy
Charity and Community Initiatives
Environmental Protection Programme
Financial Review
Corporate Governance
Coprorate Governance System
Risk Management
Investor Relations, Equity and Debt
Appendixes
Aircraft fleet
CUSTOMER SERVICE AND BRAND MANAGEMENT
МЕNU
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IATA (International Air Transportation Association)
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